Salesforce Partner-Operation Cases
AI Strategy & Transformation Workflow Automation & Enterprise Systems
I diagnose ambiguous business and workflow problems, structure evidence and requirements, and design practical AI-enabled systems that improve research, partner operations, and decision-making. My evidence includes partner and commercial problem-solving at Zalando SE, a redesigned research operation at PitchBook Data, four ESCP consulting engagements, and an independent client practice. I hold an MSc in Digital Project Management & Consulting from ESCP Business School.
Status: Available for full-time consulting roles. Based in Mumbai, India | Open to Relocation.
Zalando SE · Berlin
PitchBook Data
ESCP Business School
About
Strategy and business transformation, with a customer and commercial focus
I work the same way on every problem, whatever the job title above it has been: diagnose what is actually wrong, structure the evidence, design the way forward, and equip the people who have to execute it.
At Zalando SE I independently diagnosed and resolved 40+ partner-operation cases in Salesforce across a senior-owned portfolio of European fashion brands, analysed GMV, NMV and pricing performance in MicroStrategy, and coordinated Legal, Finance, IT and Partner Care to clear the blockers. At PitchBook Data I found the research workflow was the constraint on delivery, redesigned it with AI-assisted steps and quality controls, and halved turnaround from 48 to 24 hours while raising monthly coverage from 270+ to 300+ companies. AI is a supporting capability here, not a claim of independent production engineering.
Companies Researched Monthly, up from 270+
Research Turnaround Improved
Projected Academic CRM Value Case
Professional Experience
Consulting engagements, commercial analysis, client advisory and cross-functional delivery
Independent Career Strategy & Profile Optimization Consultant
Independent Practice
- Advised more than a dozen professionals on role direction, evidence selection, resume and profile architecture, and implementation planning.
- Built an evidence-led method covering discovery, role-family mapping, deliverables, walkthroughs and iteration; client-reported outcomes are attributed and not presented as guaranteed or solely caused.
- Resolved 40+ partner-operation cases in Salesforce across catalogue, inventory, billing, contract, compliance and listing workflows within a senior-owned portfolio.
- Used MicroStrategy for internal GMV, NMV, pricing and performance analysis; coordinated with Legal, Finance, IT and Partner Care, and presented Gemini use cases with an estimated opportunity of up to 15 team hours per week.
- Scaled student outreach operations, engaging 50+ prospective students monthly through structured webinars and targeted program guidance.
- Collaborated on data-driven marketing campaigns, systematizing outreach processes to effectively showcase program strengths and student impact.
- Winner of the HPAIR Impact Challenge at Harvard University, designing a scalable, systems-based financing strategy for the Dorothy Schwartz Community Centre.
- Represented India at the Harvard Conference, collaborating with 180+ global delegates to address enterprise leadership and cross-border innovation challenges.
- Evaluated and ranked multilingual AI outputs across Hindi, Marathi and English projects for factuality, instruction-following and coherence.
- Documented quality issues and provided structured feedback against project guidelines.
- Coordinated backstage logistics for a 2000 plus attendee forum supporting keynote delivery and smooth transitions.
- Maintained 100 percent adherence to speaker schedules through tight coordination with organizers and aides.
- Researched 300+ private companies per month after the workflow redesign, up from a 270+ baseline, and 3,000+ cumulatively, producing structured company and transaction profiles for client research workflows.
- Reduced research turnaround from 48 to 24 hours by restructuring the workflow; research inputs supported client decisions connected with $800M+ in transactions, while clients retained decision ownership.
- Benchmarked CSR and climate activities in South India and reviewed approximately 12 to 15 projects against UN Sustainable Development Goals.
- Produced a comparative research report; this was a research contribution, not ownership of programme outcomes.
- Structured and segmented 6,000+ SKUs in Excel for a digital catalogue and e-commerce workflow.
- Supported category and catalogue preparation; no unverified percentage outcome is claimed.
- Onboarded four customers to IIFL Securities Demat accounts, explained the digital stock-trading workflow and supported account processing through NSDL.
- Tested InvestorQ during its alpha and beta phases, documented bugs and submitted feature feedback that was subsequently implemented.
AI-Assisted Project Proof
Personal prototypes and research systems built with extensive AI assistance. I owned the problem framing, requirements, testing and human decision points; these are not presented as independently engineered production systems or verified client deployments.
FocusLock - Enforced 25/5 Deep Work & Single-Tab Engine
Eliminated compulsive tab-switching and multitasking fatigue during high-intensity analytical work. Built an enforced single-tab browser engine that locks into hardware fullscreen on a strict 25m focus / 5m break loop with instant snapback protection and an isolated Shadow-DOM HUD.
Dictate Local - Unmetered Offline Speech-to-Text System
Eliminated cloud dictation paywalls, monthly quotas, and client-data privacy risks by engineering an unmetered, low-latency speech-to-text pipeline running directly on GPU. Features 3-tier custom vocabulary snapping that lifts domain-term recall from 7/14 to 14/14 on the benchmark set, and spoken command execution.
Autonomous Multi-Asset Quant Agent - Systematic Trading System
Removed emotional trading bias and execution latency across crypto and equity markets. Engineered an autonomous rule-based execution agent featuring multi-factor confluence scoring, dynamic trailing drawdown protections, and real-time Telegram telemetry.
Explore 8 more AI projects Supporting prototypes and workflow experiments
SpendSignal AI - B2B CFO Risk Early-Warning Radar
Solved procurement blind spots and delayed risk discovery in enterprise finance. Built an early-warning intelligence system that aggregates macroeconomic risk factors, supplier financial health, and cost-inflation trends into structured CFO briefings with automated source triangulation.
Shopify OS 2.0 Theme Architecture & Deployment
An AI-assisted implementation prototype translating a static React storefront into Shopify OS 2.0 theme structures. The work sample demonstrates requirements decisions, packaging tests and acceptance review rather than client delivery.
Job Copilot - Opportunity Intelligence Workflow
A local opportunity-intelligence and application-preparation workflow with transparent fit, evidence and human-approval gates. I acted as product owner, requirements decision-maker, evaluator and acceptance tester with AI coding support.
Serverless AI Financial Analyst
A personal Telegram workflow experiment using serverless functions and web-grounded model outputs to explore financial briefing delivery and source review.
AI-Driven Competitor Intelligence
An n8n and API experiment for collecting competitor signals and drafting review-ready summaries.
Daily Financial Markets Intelligence
A personal multi-source aggregation experiment for drafting a consolidated morning markets brief.
LinkedIn Auto-Poster with AI
A personal workflow experiment for drafting, reviewing and scheduling professional content.
Job Applications Tracker
A personal email-triggered experiment for centralizing application records and follow-up reminders.
3-Step Evidence and Workflow Model
AI assistance accelerates research, drafting and prototyping. The human decision remains responsible for the problem definition, evidence boundary, acceptance test and approval to use or scale the output.
Frame the business problem
Start with the user, workflow and decision. Separate verified evidence from assumptions before selecting a tool.
- Name the user and decision
- Record evidence and constraints
Prototype and test the workflow
Use AI assistance to explore a lean path, then test expected, edge and failure cases against explicit acceptance criteria.
- Keep approval gates visible
- Document failures and corrections
Approve, measure and improve
A person reviews the output, owns the decision and measures the result before any broader use is claimed.
- Attribute outcomes carefully
- Scale only verified value
Academic Consulting Projects
ESCP team projects; all financial and operational figures below are modelled or projected, not realised client outcomes
Salesforce Insurance CRM Transformation
Contributed to a team ROI model for an AI-enabled Salesforce CRM programme projecting approximately €1.6B net benefit across 45M customers.
Inditex AI-Driven Trend Activation
Co-designed a team strategy for AI-assisted trend activation, projecting a 14% inventory-turnover improvement across 7,000+ stores.
Telefónica AdTech GTM Strategy
Contributed to team go-to-market and pricing analysis for a consent-based advertising concept modelling approximately €29M in annual savings.
BAnCLUBS VC Deal Flow Automation
Co-designed an AI-assisted deal-scoring workflow using Salesforce and Power Automate, projecting a 50% reduction in decision time.
Skills & Expertise
Current evidence-backed capabilities and explicitly bounded tool exposure
Partner & Customer Operations
- Salesforce CRM, business user
- Partner-lifecycle case resolution
- Cross-functional escalation
- Customer and product enablement
- Knowledge and adoption support
Business Analysis & Process
- Problem and evidence structuring
- Requirements analysis, emerging
- Process mapping and improvement
- Acceptance criteria and testing
- Workflow failure diagnosis
Commercial Analysis & Research
- MicroStrategy KPI analysis
- GMV, NMV and pricing review
- Private-market research
- Business-case modelling
- Structured executive updates
Stakeholder Coordination
- Cross-functional collaboration
- Client and user walkthroughs
- Presentation and facilitation
- Knowledge-material preparation
- Project and implementation support
AI-Assisted Project Evaluation
- Problem ownership and requirements
- AI-assisted prototyping
- Evaluation sets and regression tests
- Failure and privacy review
- Human approval boundaries
Tools & Working Exposure
- Salesforce CRM and MicroStrategy
- Microsoft Excel, basic business use
- Confluence, Notion and Google Workspace
- Tableau and Power BI, working familiarity
- n8n, APIs and Python, portfolio exposure
The New Loyalty
Exploring Gen Z Moonlighting in Mumbai's Hybrid Workplaces
An in-depth qualitative study investigating how unrelenting economic pressures (like a 40-50% rent burden) and flexible hybrid work models are fundamentally reshaping corporate loyalty among Gen Z professionals. Research explores the shift from traditional commitment to portfolio careers and performance-based loyalty.
Thesis PresentationKey Discoveries
Qualitative Insights- The Hybrid Work Paradox operates as both an enabler and conflict source.
- A growing Trust Deficit is pushing Gen Z towards self-reliance.
- Strategic "Portfolio Careers" are replacing singular corporate ladders.
Daily Learning Habits
Continuous learning with high-velocity, compounding practice
Certifications & Achievements
Selected completed credentials aligned with consulting, business transformation and implementation
Google Project Management
Google Career Certificates
McKinsey Forward
McKinsey.org
Responsible AI: Applying AI Principles with Google Cloud
Google Cloud Skills Boost
CS50 (HarvardX)
Harvard University
Business Intelligence
Corporate Finance Institute
INSIDE LVMH Certificate
LVMH · Creation & Branding, Retail & Customer Experience
Selected completed credentials are shown above. Additional learning history is available on View all on LinkedIn.
Gallery
Project highlights and professional moments



Let's Solve a Practical Business Problem
Available for full-time consulting roles across strategy and business transformation, customer and commercial transformation, business analysis and strategy and operations. Open to relocation globally for the right opportunity.